I am just writing with positive feedback about the one class I took last night. On a short notice at Halsted street Monday May 2, due to precaution of carbon monoxide, Erin Sneed was asked on short notice to take her fitcore, spin, and amped up classes and have them on the turf, but make adjustments to the spin class and do a boot camp instead. I LOVED her boot camp class and it would be a nice class to have in the future! She did a wonderful job and kept a positive attitude and high energy throughout all 3 of her classes and provided challenging workouts! Thanks you. I have enjoyed my experience of my time here at FFC and continue to attend the gym daily, thanks to the wonderful staff!
Phoebe is the most friendly person at the front desk across all the FFC facilities I go to. My personal trainer, Austin is great….and even Letti who works in the women’s locker room is very supportive and friendly to me each time we meet. While I thought this would be the least “neighborly” gym, people here are friendly like the local neighborhood Starbucks.
The effort put into this gym is the exact experience you back from it. Positive energy creates more positive energy, using the tools provided (equipment, classes, and staff) will keep you pleased with your membership.
I just wanted to send a note and tell you about a wonderful instructor you have: Becca Russo. About 3 weeks ago I was attending the Saturday noon Zumba class. Unfortunately, I injured my leg but Becca jumped to respond and help me. She not only called for assistance, she went way out of her way to get me to my apartment. She’s not only an amazing teacher but a very compassionate person. She’s the best!!
It was great to finally chat to you today.
I have been so impressed with Chelsea, and love working with her so much that I wanted to provide a testimonial to show just how fantastic she, and the FFC team, is.
Hopefully I’ll see you over the next couple of weeks before I head back to the UK.
So here goes:
I joined FFC South Loop in February having come to Chicago for a 3 month period from the UK. I was primarily looking for a gym as a way of meeting people, not because I am a keen gym-goer. In fact, gyms intimidate me and I have always preferred to exercise at home. I had read many great reviews about FFC and decided to see what the fuss was about.
I was not disappointed!
Not only was I given a thorough and welcoming tour of the facility before joining, but I was amazed to find that my membership included 4 complimentary personal training sessions. I have never encountered this service with another gym before, and it was a fantastic opportunity to finally kickstart a fitness programme after years of rarely working out.
I was fortunate to be paired with my fabulous personal trainer, Chelsea Melzer. She immediately made me feel at ease and as soon as we started training I forgot I was in a gym full of other people! Her circuit training sessions were fun, challenging and varied from the start, and after just 2 of my 4 complimentary sessions I signed up for a further 15, and then signed up for more to keep the great work going.
What I love about working with Chelsea, above all else, is that we have so much fun! Her circuits are always well thought out in advance. No two sessions are ever the same and when she feels as if we need to try something different, she comes up with new ideas and suggests we try them to keep things fresh.
Chelsea has introduced me to equipment and exercises I have never come across before and I look forward to finding out what’s in store each time I see her. I love that she demonstrates the correct technique for every exercise first and explains the benefits of each one, advising me which muscle groups we’re hitting, and then throughout each exercise she is there to monitor my technique, improve or correct my form if needed, and ultimately to motivate me! I know I am always in good hands and her priority is to train safely to avoid injuries.
But don’t be fooled by her gentle, petite appearance – she is a taskmaster! Just when I think we’re nearing the end of a circuit, she’ll squeeze a few more reps out of me. The feeling of achievement supersedes any of the pain from the burn, and she pushes me harder than I would ever push myself, which is what it’s all about!
Best of all, I am able to do exercises I NEVER dreamed I would be able to do, my fitness has improved significantly, I have gained strength and power, particularly in my upper body where I lacked it completely, and my body mass index has fallen 2% in just 2 months. I’m not suggesting this is going to be the same for everyone, but the whole experience has been hugely positive for me, and for my confidence.
My only disappointment is that I have to return to the UK and cannot take Chelsea with me!
Exercise is now something I look forward to, and this is all down to her! I cannot speak more highly of her, and her co-workers at South Loop. Every time I visit, the team are always super friendly and welcoming from the minute I walk through the door, to when I enter the gym. They have a fantastic rapport with one another and a great team spirit too, which makes FFC a fun place, and not the intimidating place I feared it might be. If you’re looking for a gym, or would like to find a personal trainer, look no further!!
Hope that’s OK, Marcus and not too long! But I didn’t want to leave anything out. For someone like me, who hates exercising in public, this is a big deal!
Have a great evening!
So far, the decision to join FFC has been one of the best decisions I have made in a while.
Pilates with Jessica is fun! I definitely felt stronger after repeated sessions. I have less post-op pain as a result of pilates and my posture improved as well. The studio is very nice and I always feel comfortable there. Jess is a great motivator and I love that she follows up and stays on her clients and does not let them fall off the wagon! Jess works really hard to keep in touch and I feel like she really cares about me and my health!
When I first joined FFC in January I figured it would be like any other time I joined a gym; I would join the resolution crowd and be done in a month. From the time I toured the club until now, I can honestly say, this is one of the best decisions I have made in quite a while!
When I met with Julia Groves for my tour I have to admit I was nervous and not sure what to expect. Once I was on the tour, I felt relieved and not as intimidated about what I was about to do. Her personality is perfect and was great to work with. I never once felt pressure to join or felt I had to make a decision before I left.
I took full advantage of all the perks the FFC had to offer as a new member, including the pilates and personal training sessions.
When I met with Joy, she was just that…a joy!! Her outgoing personality and encouraging helped me make it thru my session and was still able to walk the next day!
I also tried out the personal training sessions, to which I have always said, “I would NEVER get a trainer; I don’t need someone yelling at me and telling me how to work out!” Let’s just say, the experience was nowhere near what my expectation was. I met with Joe Levita for my sessions and continue to do so. He does a great job of teaching me new techniques and routines all while motivating me and keeping me on course. Like everyone else I have experienced at FFC, Joe is a people person and makes a point to say hello and smile others in the club. Even on non-training days, it is awesome seeing Joe and getting a smile and a “great job” from him!
I know there are many others in your club that do an amazing job, but these are the few that I have had the opportunity to have great experiences with! One final shout out to the housekeeping staff who does an amazing job making sure all of our spaces are spotless, clean and “stink free”!
Thanks, FFC East Lakeview, for helping me reach milestones in my fitness path and helping me continue to excel!
I have been training regularly in the Pilates room with Jessica Frank for almost 2 years now with great results! The Pilates machines create unique ranges of motion that have improved my flexibility and strength in areas that are difficult to target with the equipment on the floor. Jessica is a very attentive trainer that continually monitors and corrects my form – and challenges me with new variations of exercises as I make progress. The result is that I’ve had a significant decrease in lower back pain since I started, and a noticeable improvement in my overall posture. I would highly recommend trying Pilates training to anyone that has chronic lower back pain.
First things first, I don’t like working out but but because of the hours, location and staff, going to the 311 Fitness Center become a part of my everyday life.The staff is always courteous and upbeat and the gym is always kept clean.I have been working with Josh, one of the personal trainers at the club. This is my first time I am working with a personal trainer and have found working with Josh has been well worth the investment. He did a great job of assessing my needs and tailors the workout accordingly. He concentrates on form, and is quick to identify what body part is disrupting my form. He incorporates variety of workouts, making each session different, interesting and challenging. Josh is always positive and encouraging and I actually enjoy the workouts. I feel better and can see the changes in my body. I would highly recommend Josh as a personal trainer.
I have seen Skip on two different occasions due to knee issues as well as upper back/shoulders/neck stiffness and trigger points that were acting up. I was hesitant at first knowing a few things about MAT but never having experienced a thorough session myself. There are not enough good things to say about how I felt afterwards. The first time I was nervous I would not be able to partake in a long distance run I had signed up for and after seeing Skip my knees stopped locking up and my ankles and entire legs/feet felt 100% better. I didn’t realize that many of my problems were starting within my ankles and feet due to past surgeries and that was causing many of my knee issues. Skip showed me exercises to do that would alleviate any recurring nerve and joint pain and was confident I would feel better immediately. I was surprised to wake up the very next day and recognized how much better my entire body felt. I also completed my run without any problems. A year or so later I went to him once again but for upper body soreness and muscles that were not activating correctly causing a lot of stiffness and weakness. Once again, I felt better within 24 hours of our session. I typically wake up so sore I don’t want to get out of bed and it takes me hours to stretch out and not feel that early morning body fog. I did not have any soreness or nerve twitches after that session and could tell muscles (the CORRECT ones!) were working as contracted and there was not as much pressure on my joints when working out. I think incorporating MAT into your work out and therapy is definitely necessary if you have any overall body soreness, past surgeries, extremely stiff joints and any type of muscle complications. Skip is not only great at what he does in terms of MAT techniques but he is professional, patient and understands the difficulties faced when someone is not 100% where they want to be with their overall health.
I wanted to thank the entire team. I’d never joined a ‘real’ gym before, and everyone has been incredibly friendly and helpful. Plus the facility is always ready to rock, which is dope.
My experience as a member of FFC East Lakeview is so very rewarding. I use the club for group classes and those classes have been very instrumental in aiding me to enhance my physical fitness. With few exceptions, the group fitness instructors are I’ve worked with have been skilled trainers who are excellent at the job. Furthermore, all of the staff at the facility are always cordial and courteous, and do not hesitate to assist and be helpful to members. I also appreciate that the management is open to and accepts feedback from members be it positive or negative.
FFC is an affordable gym that is beginning to feel like a second home to me. With a vide variety of cardio machines, weight equipment I never feel that I can’t get do the workout that I want. The fitness classes and instructors are really great, and give fancy expensive gyms tons of competition. All of the staff, instructors, and personal trainers are super friendly and welcoming. The locker rooms, showers, and bathrooms are always clean and well-maintained. My experiences with FFC Halsted Street make it easy to come on a daily basis.
- Convenience. Having the gym in the building is very convenient and is conducive to regular use. Before the 311 facility opened I used a gym in a nearby building and even though I had a goal of regular attendance, having to go outside, particularly in bad weather, sometimes made it difficult to realize that goal.
- Congenial atmosphere. You and the other members of your staff maintain a congenial, energetic atmosphere that always lifts my spirits and makes me enthusiastic for exercising, even on days when I don’t feel like it.
- Professionalism. You and your staff maintain a good balance between the congenial atmosphere I mentioned above and being serious, knowledgeable fitness professionals. I have been a member of various gyms over the last 35 plus years, and the 311 Fitness Center, as currently managed has the most professional environment I have experienced.
- Good facilities and equipment. Although the fitness center occupies a small space, it is bright, clean and well maintained and contains a good variety of equipment. It doesn’t have some of the “spa” type amenities found in some larger gyms, but I don’t think those are necessary, or even appropriate, for an office building gym. 311’s facilities are completely adequate to support a variety of programs, exercise styles and fitness goals and to provide the opportunity for folks working in the building to exercise and return to work efficiently.
- Good programs. As you know, I have taken advantage of personal training, which I believe has benefited me significantly, but I also have observed many of the other classes and programs the fitness center offers, and I believe you and your staff are doing a good job of providing something for everyone.
- Good people. As the founder of a successful service business, I know that ultimately what makes an organization succeed is the quality of the people running it and working in it. In the long run that is more important than larger space or fancier equipment. You and the others working at the fitness center impress me as top quality professionals, who are committed to doing all tasks well, and that is the reason the fitness center is successful, despite its relatively small size and the limitations on some things it can offer.
I hope this is useful feedback. I look forward to seeing all of you soon.
I just wanted to let you know that the early morning spin classes with Erin are fantastic! She is so motivational, energetic and I absolutely love her workouts. She has turned me from a mediocre evening exerciser to a dedicated hardcore morning spinner. I have no problem waking up in the morning knowing I will get in an awesome workout with her!
The facilities and staff are great. I have been working with a personal trainer, Patrick O’Brien, and I can confidently say that he has guided me to a level of fitness that I have never had before. Not only would I recommend the FFC, I would highly recommend the FFC personal trainers.
I have been a member for over a year of your club and I wanted to compliment you and your staff for an excellent club, excellent staff and wonderful classes you offer.
All your Staff , Myles included, always make me feel so welcome. Each class is well run, and well balanced for an excellent workout.
Molly’s class, she always takes everyone individual needs into account (There was a pregnant girl in class and Molly went over and checked on her and assisted her for her own comfort).
Jernells class is so motivational and inspiring, and encouraging. He knows how to get you to work out to your maximum capability. He is helpful out of the class room as well, even when I was having an issue with my phone for work out music he took the time to help me with that too.
Myles is always Pleasant, respectful, encouraging and helpful. He takes a concern attitude and does his job very well.
Luann, You run a great club. You are professional and helpful and always friendly and encouraging. It shows by all the people who come to you. Your classes definitely give you a workout that does not compare to others. I truely get a maximum work out in your classes. On the floor, you are always there to help and answer questions.
I left a club that I was a member of since the 80’s and never in all that time, did I get the service that you offer. Yes the club has a pool, sauna,etc, and my dues were only $78 a YEAR but I get more out of your club in the one year than Idid out of the other club in 27 years I was a member there.
Thank you and Thank your staff.
We loved the: cleanliness, the friendliness of the entire staff, the classes available, Tess the coolest trainer on the planet, the hours, the close location to our home, the variety offered, and the offering of a Kids Club. And, the Kids Club provided a sense of community. They did an A++ job with our son Truman. We never used the parents night out, but the fact you offered it was a big deal. Also, Conan from the spa was always super friendly. He always was smiling.
I am writing to tell you about one of your employees, Luann Stockfleth, whom I think is fabulous. Since I work in the building, I work out around 4x per week around 11 a.m. I am a big advocate of the HIIT class. In every class, Luann is energetic, fun and motivating. She always strives to make classes harder and to push us to new levels. Since joining the gym, I have lost weight, increased my energy level and completed classes and exercises I never thought I could. I also feel like I am part of the gym community and have made friends with people I likely wouldn’t have crossed paths with had I not joined. Overall, I don’t have enough good things to say about FFC and Luann – she is great and she totally makes the gym fun!
I hope every gym has a person like Luann running it, I think this nation would be in much better shape!!!
Just a note letting you know that Luann and Akilah did a great job with the new schedule and classes for the fall season. They are always so helpful and always willing to work with me for ways of improvement. New schedule gets new people involved and new friends made. The new classes really give you an invigorating feeling. The New Yoga – Core with Molly feels great and its exactly where I need the most work
Im looking forward to the Health fair and already signed up for the chair message… Come down and try it out.
Also, Since I joine and been going, I got two co workers to join. YEA ME!
Being a member at FFC means coming from a long day of work and relieving my stress. Coming into a friendly and welcoming environment makes FFC the best gym in the city. Getting a good work out in after a long day helps me feel in touch with my mind and body. The classes are great from Pilates to Cycling or Hot Yoga, there’s a specific class to cater to everyone. Additional perks are, heading to the sauna and steam room then cooling off with eucalyptus towels and using the spa showers. FFC is a top notch gym which makes me feel reenergized, refreshed and the best version of myself.
I just wanted to send a quick note acknowledging the great work of everyone at the 141 club!! Besides continuing to push me physically & keep me motivated, I’ve met a ton of people from the building participating in the different events that are offered!!!
The gym is the best part of my day!!!
I wanted to make FFC aware of the great service provided by Adelar at the Union Station location. He is always helpful and cheerful. I play basketball in the mornings with a group. The past few weeks one court has been rented out to a corporation on Fridays at 7:30. Renting out a court has point of contention between my basketball group and the club in the past. Adelar goes above and beyond expectations to make sure both the members and guests are taken care of and feel respected as clients of FFC.
I love the trainers and group fitness instructors at East Lakeview. Alena Scarver will kick your butt in both personal training sessions and in her kettlebell sessions!! I also can’t speak highly of the many group fitness instructors that are both motivating and fun at the same time like Becca Russo in zumba and John Beale in urban athlete, among many others!
Another member of the 141 W. Jackson FFC passed along your information and I just wanted to let you know how awesome LuAnn and the rest of the staff are! LuAnn, along with everyone else, is always so encouraging and supportive. I really appreciate how the staff is so involved with helping everyone reach their workout and weight loss goals. The classes are fantastic and the HIIT class is especially helpful. I’ve seen greater improvement in my fitness and weight loss while working out at this gym than I did at any other gym I’ve been a part of. Also, LuAnn comes up with so many challenges that make working out fun and a great bonding experience with other gym members. I just wanted to let you know how much we appreciate LuAnn and her staff’s dedication to our fitness.
Erin Sneed is a great instructor and I always look forward to her Wednesday evening classes. Tonight, I completed the Trifecta (FitFour, Motiv8, and FitCore) for the first time! Unfortunately, I’ll be canceling my membership because I have a gym at work and I am moving into a new apartment with a gym. I wish there was an “Erin Sneed” membership option just for her classes.
I am a member of the health club at the CBOT that is run by FFC staff. I just wanted to send you a quick note about what a great job the staff is doing. The promotions the staff have been running this year have been a real hit with members of the club as well as the employees from our company. We like to promote health in our office and the FFC run club is definitely helping with our company philosophy of promoting a fun and healthy lifestyle. It really is an incentive to work out when it is more fun and that is the environment that Luann and Akilah have been able to create. They are always positive and helpful and have been really encouraging with all of the competitions they have been organizing and promoting. I have met many more of the other club members because of the promotions which also makes the gym a friendlier environment. I also know the number of employees at our company that have club memberships has grown from 2 to 10 this past year in large part because of the good experience from those working out and the positive environment the club staff promotes. The regular workout classes offered are always good and the competitions have been a lot of fun and created a comradery among the club members. The awards ceremony yesterday for the most recent competition was another great idea. I hope to see them all continue and I look forward to many more workouts.
As a club manager I am sure you get your fair share of complaints so I just wanted to let you know one of the things you definitely got right. Kudos to you and your staff at FFC!
I absolutely love going to group fitness when Anthony May is the instructor. I’ve been to a variety of classes led by different instructors and Anthony May is by far the BEST instructor I’ve encountered. He knows how to motivate members to work harder even at times you want to give up and his exercises are on point where I know I will feel the pain the next day. I wish he taught more classes other days of the week!! Anthony – keep on the great work, you are by far my favorite group fitness instructor!
Denise at West Loop Pilates classes were the best! I came to her with nerve pain and lower back pain that was cured through her reformer classes. I developed core strength and flexibility during my sessions with noticeable changes!
West Loop pilates instructor Denise Nathan was eager, effective, efficient, and always pleasant. It’s clear that she takes great pride in what she does and is knowledgeable and dedicated. She helped me stay focused and accountable in-sessions and out, and helped me make the progress that I wanted to see. She paid close attention to my food diary and independent exercise and I think she really made all the difference in my results. I highly recommend Denise.
I would like to take this opportunity and thank John Wierzbicki for the outstanding workouts I have received while attending HIIT/FFC classes at the Performance Training Center. John is a passionate trainer who brings amazing energy day in and day out to every session at PTC. During the training sessions that he takes such pride in, John can be found correcting form, giving advice or pushing a member for one more rep. John cares for the well being of every single member, physically and mentally and that makes him a great asset to FFC. John is an inspiration to me and I strive to be a better person everyday and I thank him for setting the bar high! FFC has a true gift having John Wierzbicki as a personal trainer! Thanks for all you have done for me John!
Sarah Hendley has been a phenomenal trainer. She is doing exactly what I asked for, helping me get stronger and back into gear for a high-intensity training program I am looking to complete this summer, after a nearly two-year haitus from the gym. In less than two months I have been able to successfully begin my target program and feel confident and capable while doing so.
I have really enjoyed working with Sarah, and look forward to our sessions every single day. Sarah has been very professional in demonstrating her expertise, accommodating my schedule, and connecting personally through shared interests. I have enjoyed her sense of humor when working hard, her excitement to be there, and her genuine interest in my improvement and achieving my goals.
I really appreciate Sarah’s emphasis on proper form and her encouragement in pushing me extra inches or reps, challenging me to go further than I think I can (even when I’d rather throw the kettle bell on the floor than press it in to the air). Sarah has been extremely knowledgeable and has been able to teach me many things I didn’t know previously. She has done a wonderful job of designing sessions and homework tailored to my experience and fitness level. I carry all of her lessons through to the workouts I do on my own.
I can’t praise Sarah enough, and I would definitely recommend her to anyone, whether a complete novice or an experienced veteran in the gym!
Susan has been a remarkable personal trainer. She is fun, motivating, and extremely knowledgeable. I am no stranger to the gym and I have learned many new exercises from her creative and challenging workouts. She really focused on the areas where I wanted to improve and I felt stronger and more confident after every one of our sessions. Thanks Susan! Cant wait to work with her again!
I have been working with personal trainer, Joy Miles, for the last several months. I originally began working with her in the hopes that she would help to fine tune my swimming form for my next half ironman. She certainly did this – I beat by last swim time by ten minutes! But she also served as a general source of information and inspiration for all things triathlon-related during my training program. She helped me out with every aspect of the triathlon – swim, bike, run, transition, gear suggestions, weights and stretches that would help with my training, etc. I had a lot of questions and she never failed to answer me quickly and thoroughly. She was flexible with times when we met up and even met me one day at 4:15am because that was the time that worked best for MY schedule.
I really appreciate the way she had a schedule and a plan for how we would work on each part of my stroke and never failed to provide positive feedback as well as things for me to work on before our next session. She seemed to alter her coaching tactics as we got to know each other in a way that would help me to learn and perform better.
In addition to being an outstanding, positive coach, she is also funny and a pleasure to be with during practice. She asked about my life outside of practice and sent me notes of encouragement whenever I had a race approaching. As I calmly approached the start line of my half ironman, I felt confident and prepared. I know that Joy was a huge part of instilling that confidence during the training process.
Thanks for everything, Joy!! It’s been so fun and EXTREMELY helpful! You ROCK.
Upon joining FFC, I began sessions with personal fitness trainer, Alena Scarver, and Pilates trainer, Justin Kam. Both have been extremely helpful in my efforts to gain strength and endurance towards good health. Alena has been a great instructor.. She’s pushed me to do things I couldn’t before and makes it fun so I can look forward to training. Justin is helping me gain core strength and talks me through understanding my body while focusing on posture, balance and spinal relief. I always feel great after all of my sessions with Alena and Justin. I am very happy at East Lakeview FFC and I am excited about taking advantage of the many fantastic features and classes they offer.
I had a few complimentary training sessions with Susan Morris at FFC’s Old Town location and cannot say enough positive things about her! She immediately made me feel very comfortable and customized each of our workout sessions based on the goals we went over. I learned a ton from Susan and look forward to continuing to utilize what I learned in future workouts. Susan is super fun and friendly and I would highly recommend her to anyone interested in personal training sessions.
FFC West Loop
I worked with Jessica Frank prior to having surgery and she helped get me in shape in preparation for several weeks out of the gym. Now I’m preparing to get back to the gym and I’ll really need her help getting back into the swing of things.
I feel very fortunate to work with Personal Trainer Jessica Frank. She has helped me learn how to maximize the benefits of different workouts, which is helping to transform my body in a short amount of time. Jessica is also a fun person.