Great customer service! Nice facilities and fantastic trainers!
It’s the BEST Club I have ever belonged to.
The facilities are clean and well kept. The front desk staff is always warm and welcoming. I’ve had a few private fitness training sessions, which we great. I felt as if I received the proper instructions for reaching my goals. I take advantage of many groups classes. Although my experience with each instructor varies, I haven’t had a negative experience and I don’t expect to. There were also times I had issues regarding billing – the member services/management team always responded with expediency. Overall, I really enjoy the fitness center.
The Pilates mat classes and group apparatus are exceptional! Thank you Kristen and Kervin!
monthly cost provides constant classes for athletes included in cost.
**Antonio and Steve for total body and chisel…amazing workout
Allen for masters swimming…wealth of knowledge/great coach
staff are always polite and professional and set the tone for the club locker rooms are spotless….
FFC South Loop – The staff is great, Miss Juana is invaluable, the club is clean, it’s convenient, so much to recommend.
I really like the atmosphere, fitness instructors, and personnel at the front desk. Also, having locations throughout the city is really ideal for commuting from work or home to a club. Each club I visit is clean and inviting – keep up the great work. My favorite instructors are Ron Mendoza and Amanda Brizic….. please take care of them – they are great.
Love FFC. Also want to mention that FFC union station location is the best managed club. Everyone there are very nice, club is always clean, instructors are very good.
there are certain things about the club I really enjoy. First and foremost, I enjoy training with Rich Fray. I have mentioned this before in such surveys. He is great at what he does. My fitness regiment used to consist strictly of distance running. After two knee surgeries, I struggled to find a replacement. Training with Rich has filled that void. Second, for cardio, I do spin classes at lunchtime. I have found both David and Keith to be terrific. You can see from the crowds that attend those classes that my sentiments are shared by many of your members.
Just wanted to let you know how pleased I am working with Bobby. He has been terrific! He challenges me every session, but keeps it fun. We have made significant progress and I could not be more pleased. In addition, Bobby is just plain nice to be with.
1. The overall approach is friendly and without judgment; diversity of ability and age are welcome.
2. At the same time there is a challenging atmosphere that leads one to realize how much more one can do–than they think they can.
3. Safety and cleanliness of the surroundings are never an issue.
4. Fees are competitive especially considering the wide variety of classes included.
5. Those classes are inspiring, challenging and create a lasting effect.
6. The hours are convenient and offer times for even the most unusual schedule.
7. The Personal Trainers (~4) I’ve had have all been excellent, available, and challenging, Steve Martinez being the current.
You or others may think I have mindlessly checked superior ratings. The fact is I carefully thought about each item, seriously considered alternate evaluations and came up with what I did. It is truly a great club and I value it very much. I see no need for changes and say that without reservation.
Friendly place. Everyone from Danny in the locker room to all the trainers. Clean and well kept. Nice equipment.
I love the classes offered! The lockers rooms are high quality with a sauna and jacuzzi and steam room. Plenty of lockers. The facility is large and has many cardio machines and enough room for weight training. Everyone is very nice. The cafe is a great feature too and this is all for an affordable price. You really can’t beat it.
I’ve been a member for about a year and have had a very positive experience so far!
Everyone that I have met that works at the South Loop has been very friendly and accommodating. The facility is always clean and has all the equipment I need. The gym is also very close to my work.
Friendly staff, clean and updated equipment and a consistent effort to engage with the community.
It’s a great facility and Antonio Coke is the best fitness instructor on the planet! The other staff is incredible as well. Love Shell! Oh and the Café staff. Super nice.
FFC has all the equipment you would ever need to reach any goals. They are constantly updating and staying current with the latest trends in fitness. The club is always spotless and everyone on their staff is friendly and personable. The location is unbeatable. I am also an orange level member which for a one time fee of $100 allows me to visit other clubs in the FFC franchise. I can take advantage of the outdoor pool at FFC West Loop, or just get off the train and head upstairs and work out at the Union Station location.
The members are a great group of professionals who take fitness seriously. The personal trainers are some of the best. From the manager to the person folding the towels everyone makes you feel welcome and appreciated.
I really enjoy the classes, Keith Kimble is amazing. The gym is always clean and even during busy times it’s not overly crowded and wait times for machines is never long or unbearable.
Very clean and modern and great staff
Always clean – that is super important! Everything is kept in good condition and state of the art is there. Friendly staff as well who have been around for a very long time!
FFC has been great! I mostly go to the South Loop location and always appreciate how clean it is (it never smells like a sweaty gym), the variety of equipment, and how awesome your staff is. Brittany at South Loop is very helpful with any membership questions, and always greats me with a smile. I see Jose for training in South Loop and he has been wonderful to work with as well. He keeps me on target with my fitness goals and is happy to offer advice on how I can improve my workouts.
Nazha, I just wanted to tell you how much your TREAD class has helped me!
I am a runner and triathlete. My annual training schedule doesn’t change too much year to year. The only thing different I have done this year over last year was to add your class to my Wednesday workout.
I started with your class in the fall and noticed a difference at the FLW 5K when I placed in my age group. I usually run longer distances, so 5K’s are not my usual race. I know your speed work got me there.
This past week I ran the F3 half marathon (as I have done for the past three years). Each January, I feel like I am undertrained as it comes up so quickly!
Last year the race was hard for me in the last 2 miles, and I finished in 2:01. This year, I bettered my time by just under 5 minutes and my pace per mile by 20 seconds! That’s huge in my book! I felt great and was able to push hard the entire race. The only difference in my training from last years race and this years was adding your class.
Thank you again! I just love the camaraderie, support and work you give us! Here’s to more strong finishes in 2017!
I mentioned it in person already but I wanted to put it also in writing how great Steve has been in helping me find a good workout routine.
He’s nice, friendly, good to spend time with, inspiring, and very qualified.
A great asset for FFC!
Thanks again for connecting us.
I joined this gym on a whim and I am so glad that I did. Once I signed up they randomly paired me with a trainer so I could utilize my complimentary PT sessions. When I showed up to my session I sat down with Kara to explain what I wanted to achieve in our sessions. After my first session with Kara I knew she was the perfect fit for me! She listened to all my goals and needs and really made each workout different, which I appreciated. Every session she pushed me harder and harder yet knew what my limits were. I was excited to attend every session and loved every minute of our workouts. One of my goals was to be more comfortable in the gym and with the machines themselves and I can say after our sessions that she helped me achieve those goals! I loved working with her so much that I purchased more sessions. She is extremely professional and knowledgeable about training and I can tell a noticeable difference in my strength already. Kara is an amazing trainer and I highly recommend her, as well as FFC to anyone!
I wanted to take a moment to compliment the Kid’s Club. All three of my children absolutely LOVE coming to the club. I am more than impressed with the staff, cleanliness, and security. They take the time to greet us and our children and make us feel welcome. ALL staff we have had the pleasure to meet have really made the overall experience exceptional. I have referred many family and friends as a result. Thanks for all you are doing!!!!
Sam Gonzalez was my personal trainer extraordinaire! He not only educated me on core training, but he was a gentle guide in combining the physical and mental components. Thank you Sam!
I’ve been a member for over 14 years and have trained for 7 triathlons there. I have not found a better place than FFC Union Station.
As I’ve gotten to grow there, the staff is great and I feel very comfortable there being myself and that is huge at a gym.
I want to thank Kyle Pecka. Kyle and I have made great strides with my strength and range of motion. His knowledge of fitness and golf related fitness have really helped.
Really listened/listens to my goals and needs! Best think about the club so far!!
One of the most used and valued membership benefit are the group fitness classes. I would like to provide a shout out to one of my favorite instructors, David Bohn! He knows how to throw in a joke here and there during the workout session to help me forget how tired I am or better yet to work even harder. Also, during my last trimester of pregnancy he would come by me during class to modify the appropriate exercise for me. I really appreciate him and glad he is an instructor (I wish he taught everyday :)). One of the things I look at in attending a class is who is teaching and when I see him as the instructor I try to make it to one of his classes. Keep on doing what you’re doing David!! You rock!
I have been going to FFC since April 2015 and I have loved the concept of FFC where they focus on quality and results. I am currently training with Collin Cusack and he is a very dedicated trainer. He is extremely focused during all my sessions and ensures I do all the exercises in the correct form. I love my sessions with him and I would definitely recommend training with him.
Thanks Collin, you are the best.
I wanted to thank Jessica Frank, I appreciate all her efforts and guidance that she are puts into my workout sessions. When I joined FFC a month ago I was little worried and hesitated for my fitness as my case is not like any other normal case. However since I have started taking sessions from Jessica, I am feeling positive and energetic about fitness and all of this happened because of her help, support and patience. She describes various exercises to me which are really helpful. Also she has valuable suggestions related to diet are really useful.
Again I thank Jessica very much for all her work and I am looking forward to work with her for my fitness in future as she is the best trainer I have met till now.
I tell people all the time that Fitness Formula Clubs are easily the best fitness experience in Chicago. I’ve belonged to every club in the city over the last 25 years and as soon as I walked in to Gold Coast FF 11 years ago, I knew I’d found my Fitness home! Really friendly personnel too.
Thanks Sharon. Ryan is a huge asset to FFC. I have shared this with several people I know and would recommend him to be a trainer for virtually any age group, profile or ability.
Always clean (always the maintenance staff appear happy and it shows in the pride in their work). Great, friendly staff from the front desk to trainers . Equipment is in great condition (repairs are made very timely). Other members are friendly.
I always recommend FFC South Loop.
I joined based on customer service, cleanliness of the facility, and amenities. I’ve had nothing but a pleasant experience. Even the other members are friendly.
I’m very impressed with FFC as a whole. The cleanliness is the first thing I noticed coming in to the gym. Most national peer chain gyms look and smell like public bus stations and FFC lives up to the “health club” standard. Always impressed at the customer service and how problems are quickly fixed. I’ve had two problems which could have been completely mismanaged by FFC. Both were handle with great ease and speed. Could not be more impressed. Will definitely recommend the Halsted club.
Shout out also to Cole Cary as a Personal Trainer. I’ve enjoyed working with him for the past couple of months and enjoy his positive attitude and his ability to explain to his clients why certain work outs work. He’s an invaluable asset to the club, and I look forward to working with him in the future.
FFC is the first gym that I have belonged to which has really lived up to every marketing slogan I feel it has put out. The entire membership program was laid out clearly, even how I would go about cancelling my membership if and when I had to. The Halsted gym is immaculately clean and always organized. Not even a broken locker, which I feel like is unheard of seeing as most gym locker rooms look like a grenade went off and destroyed half the doors. But above all the staff is courteous, clearly has a teamwork spirit, and above all don’t pressure sell me into anything.
On two occasions FFC could have easily screwed me. One when my old trainer quit, which FFC communicated to me immediately upon his departure and Cole Cary reached out to me and ever since I built a great working relationship with Cole.
The second is when my credit for completing the 36 days was never fulfilled, to which Halsted immediately credited me without question.
FFC has thoroughly impressed me during my short membership stint with its customer service and community like feel. I would highly recommend it to anyone.
I love FFC! Great place to workout, clean, plenty of machines to use. I’ve never had to wait for equipment. Friendly staff, since I joined this summer my husband joined a few months later. We’re very happy with FFC!