Just want to give positive feedback. Felicia recently filled in as Yoga instructor at a 7 am class at Union Station. It was the best yoga class I’ve ever had at FFC. Great mix of challenge and instruction. It would be great to have her on the regular rotation.
Author Archive for: FFC
Now in our 30th year, our group of Chicago Health Clubs shares a common vision of excellence, designed to provide individualized results. We are a dynamic organization with a passion for delivering cutting-edge fitness, distinct services, and spa and wellness programs to meet the needs and lifestyles of each Club location. Most importantly, our professional staff will deliver this programming in the most supportive way. These aren't just Chicago Gyms. They are Fitness Formula Clubs. Where Membership Means Something.
Entries by FFC
Hi Bob, I wanted to take a few minutes of my time to express my satisfaction at Union Station FFC thus far. Every single person on your team from sales to trainers to maintenance to housekeeping has provided nothing but exceptional customer service; I cannot recall a time when I did not. Your sincere, friendly […]
Hi Larry, This email is actually a few weeks overdue and I wanted to make sure to rectify my error. Several weeks ago, after being at the Gold Coast location since April 11th (when I “officially” started my workouts as part of the Northwestern Cardiac Rehabilitation program), I almost immediately encountered Dwayne. He is one […]
I just wanted to give kudos to trainer Joe Dankowski. Yesterday when I was completing a squat, I immediately felt like I had pulled my hamstring muscle in my right leg. I was so afraid that I hurt myself and that I would be out of commission from working out, which would be the worst […]
So often times we experience a member’s not-so-pleasant experience to perhaps improve or change a certain aspect of our operations. It’s always a pleasure when one provides us with a thoughtful, positive statement – one that I wanted to share with you all…. Little background…. I hired Gume’ Diaz as our housekeeper full-time in 2010. […]
My membership means so much, and more than just losing weight. The staff here in Oak Park are exceptional. Guillermo Moreno who has been my trainer for almost 5 months is the most positive person and really pushes me to my limits. And because of that I’ve lost 40 lbs in about 4 and a […]
Hi, I wanted to share a bit about my experience at the South Loop location. Before joining this club, I had visited many gyms in the area but felt that the FFC South Loop was the best choice for me. From the start, Mikey was the best person to get me signed up. He did […]
The club in Oak Park had a ton of fantastic amenities, the trainers are very personable, and there was a variety of equipment for any type of workout regiment that I would choose. In addition, the FFC service in general is top quality out of all the gyms I’ve been to, and though it’s not […]
Hello Jason! I just wanted to take this opportunity to acknowledge Ilana, Carla, and Jack for their stellar service in supporting my ongoing fitness goals. I’m not one for Facebook and other social media postings, as I feel a letter of acknowledgement is much more professional and purposeful. As a regional manager in the retail […]
I am so excited for being a member of the South Loop FFC. I joined the Pilates mat class with Linda with hesitation and it literally changed my life! Linda is reading your body, and she knows how to get the best of you. Even though I joined the class disappointed and in a bad […]
Dear Jason: In customer-service businesses like yours, it’s all too often that customers go out of their way to make note of the negative. I’m writing for the opposite reason. I want you to know how thoroughly impressed my wife Lisa and I are with your facility, your team, and in particular, one young Personal […]
The staff at FFC Gold Coast has become my family over the last 9-10 years. Every person I have met throughout the years has been trained to provide great customer service, is educated, and has a passion for fitness and proper nutrition. I can’t say enough about Larry, the General Manager, as well. Having him […]
I love my Pilates with Linda and the education and support she gives me. I love my training with Trainer Ben Timmis and his patience, vast knowledge, and attention to detail. The front desk staff is very friendly. The locker rooms are very clean, although high powered hand dryers would be a nice improvement. More […]
Mr. Duncan and his colleagues run an excellent program in all ways. Above all, they listen and do a very good job of meeting the needs of the members. I have had the pleasure of being an FFC member for the past several years. With only rare exceptions have my needs not been met or […]
A friend recommended me to the gym and I would kindly do the same for another. The gym is so well maintained and the locker rooms are always impeccable. The staff is so friendly and the trainers are great as well.
I enjoy FFC East Lakeview because there are always available lanes to swim in every time I go. I also belong to the LVAC; however, I will be cancelling my membership because I always have to share a lane and I have been hit several times while trying to swim there.
Clean & well maintained machines (and plenty of them), friendly/knowledgeable/helpful staff, great locker rooms, location, hours — all fantastic
My name is Kevin and I absolutely love this gym. I have never been happier at a gym before. The staff up front is great, the trainers are super friendly and knowledgeable and the membership staff goes above and beyond for the members. I have told many friends about this gym but words can not […]
I am writing to share about a portion of my personal training session tonight with Igor Melnik that stood out to me and made me realize what a great gym I belong to. A gym with excellent staff and trainers who go above and beyond in their daily tasks. I have been training Igor for […]
I want to commend the ladies that work in the locker rooms and cleaning the machines… front lobby etc. Everytime I go, they are hard at work and very friendly and welcoming….Every time I have needed assistance with anything in the showers.. or even when I absentmindedly forget which locker I used that day, they […]
I loved everything about this club. Barrett has always been helpful anytime I’ve ever asked anything of him. Jeff is awesome and always says hello any time i’m there. The volleyball league has grown from nothing to a great league with Michele’s leadership. I’m pretty sure Tanya gives the best massages in the world, but […]
I have been training with Angelina for about six weeks. She is a great personal trainer – very knowledgeable and fun. The front staff are very professional and friendly. I like that the gym is always clean and the equipment is always in good working condition. It is an excellent facility with very good staff.
Staff is always professional, everybody at the desk always says hello ” how are you doing, enjoy your workout” making you feel welcomed into the club, and when you walk out after your workout desk staff try to make a point to say goodbye to you when you walk out. You might think this is […]
Super clean facility which is extremely important to me. Friendly courteous staff. Equipment is up to date, latest machines. Great location, views of downtown. Guests are respectful as well, dedicated to working out VS socializing as I have seen in other gyms.
I have been a member at other gyms before and I think FFC is the best gym membership I’ve had. The price is a little steep (I am an orange member) but I frequent the West Loop location and love the outdoor pool. Also, I have never had to wait for a machine and I […]
FFC Halsted provides high quality equipment and classes in a clean and comfortable setting. Most importantly, there is a strong sense of community and friendliness at FFC Halsted.
The entire staff is amazing and I’ve had some great experiences with the trainers. I have recommended 3 people and two of them have join the gym.
What I can share with others is that my experience at FFC East Lakeview has a profound effect on my quality of life. The club has plenty of equipment to use for those who prefer that type of exercise, but it is the group classes which impress me the most. The classes are thoughtful concepts […]
Great facility. Good staff. Friendly atmosphere great food. Yoga teachers. Very clean and well maintained. Feel like it’s my second home
love FFC! I already did recommend you to all of my coworkers. We try to get there as often as possible for the positive environment, great classes, plentiful equipment, and clean facilities. Thanks!
Love this gym! The classes are great and staff is friendly. Also Derek, one of the massage therapists, is amazing!
Amazing instructors – Keith Kimble and Rebecca Faria are my favorites!
FFC is a great gym for several reasons: -I love that the gym is big and I never have to wait in line to use the equipment -There are a ton of great classes to choose from, I especially love Antonio’s Chisel class on Monday nights -The trainers and class instructors are great -There is […]
Love the location. Staff is always friendly. The place is super clean. Makes you feel like you belong.
My trainer, Nate Levitt, is what keeps me coming back. First, he listened to my fitness objectives and makes them happen at every session. He pushes me, but appreciates my boundaries as well. And amazingly personable and friendly.
In all of the gyms I have been to, none compare to FFC due to the facilities, atmosphere and trainers. My girlfriend and I have been training with Greg for a year and it was the best health decision we ever made. The best thing about Greg is that he works with us on our […]
This is well overdue – Jessica Frank is my trainer. I started with her when I joined the club in 2014, but I didn’t get serious about the whole thing until February of 2015. I started taking all of the group Pilates classes I could. I try to get in a weekly 1:1 session with […]
The club is a mainstay for anyone like me who wants to live a healthy life. I have gotten 10 years younger since I joined 10 years ago! The staff is uniformly friendly and responsible. The facilities are excellent and kept very clean. Not sure how you manage to do that,,, US ffc is a […]
I have been working out at FFC Gold Coast for about 8 months now. It is by far one of the best gyms in Chicago! It has everything and more that an exercise enthusiast needs. Great staff, the BEST trainers, and always clean. I hurt my back while squatting a couple months ago. This was […]
Having gone there for 8 months I have been very successful losing weight and building muscle – I have lost 30 lbs.! I owe it to my amazing trainer, Louie Nissan and also my nutritionist, Carla Schmitz. They both have motivated me and are a great team. In addition I like how clean the club […]